FAQ

CAN WE MEET BEFORE THE DAY?

We usually like to meet our couples before the big day, depending of course on where you live and availability. It really allows us to get to know you a little and you to know who we are and not just be “someone turning up on your wedding day”.

HOW LONG WILL OUR FILM BE? WE SEE SO MANY DIFFERENT OPTIONS AROUND!

We offer a short wedding film which normally averages the 8-10 minute mark and a feature wedding film which normally averages around the 17 minute mark. Our films are edited in a modern, creative way and we will always create a film that is engaging to watch and won’t end up in a draw gathering dust. If you do want to see every shot that didn’t make the cut, then just order our ‘Unedited Footage Film’ add on 😃

DO WE HAVE ANY CREATIVE INPUT – MUSIC, EDITS ETC…?

When you book us, you entrust us to create you a film using our skills as filmmakers. We use royalty free music, we don’t allow commercial music to be chosen, this is actually against licensing laws but more to the point, it would not suit the style and artistic way we film and edit your films. We also find a lot of our couples like to upload their feature film to Facebook, Youtube etc… which wouldn’t be allowed if commercial music was used. We choose the music best suited to the footage and story we are telling of your day.

We use audio from your day to tell a story. If you’re not keen on this idea, watch some films without this and see if they still engage you as much as the ones with it. You’ll most likely find they do not. Our style is to use this method in our editing. You do not lose any footage from the final film with this kind of edit compared to us creating an edit without this.

Once complete, we send out your films to you. If you really want any changes made after receiving your films, we charge £50 per hour to do so.

ON THE DAY, WHEN CAN WE EXPECT YOU AND WHEN DO YOU STILL UNTIL?

On the day itself, we turn up to the Bride around 3 hours before the ceremony to capture the final touches of hair and make up plus the dress being put on. If you book Groom Prep, we arrange a hour window with you to film this.

We stay until 9pm, so we always ask our couples to make sure they’ve done their First Dance by this time. If you’ve anything special going on later than this (such as fireworks), we do have an option to purchase additional hours.

FOR WEDDINGS OUTSIDE THE NORTHWEST AND DESTINATION WEDDINGS WHEN DO YOU ARRIVE?

We travel the day before the wedding for UK based filming and stay local to the wedding the night before. For destination weddings, we normally fly at a minimum the day before the wedding.

HOW MANY VIDEOGRAPHERS DO WE GET?

Our Cinematic Short film comes with 1 videographer and the Feature Film comes with 2.

DO YOU FILM SAME-SEX WEDDINGS?

Yes, we most certainly do. We realise this site is, typically, very bride/groom orientated. In terms of things like timings (question above) for same-sex weddings, we would simply chat with you about your morning getting ready plans and arrange with you accordingly.

DO YOU HAVE BACKUP GEAR?

Yes. We always have multiple camera bodies, a number of lenses, and more memory cards than we need at all weddings.

DO YOU HAVE A BACKUP VIDEOGRAPHER?

We do. In case of higher force of nature, If either of us can’t make it for some reason, we have additional videographers that have worked with us in the past and always delivered same stunning footage. All our work is edited in house by Paul.

HOW DOES THE PAYMENT PROCESS WORK?

When you book us, upon signing the contract, you are required to pay the booking fee (£200). The rest of the payment has to be done in any time before the wedding.  We accept payment via Bank Transfer and Credit/Debit Card.

BOOKINGS?

We work on a first come, first serve basis, once the booking fee of £200 is paid your wedding date is firmly secured. Sadly we cannot hold dates for you without booking fee and signing the contract.

HOW DO WE GET OUR FILMS?

We supply the films on a USB Pendrive in a little Presentation Pack plus online streaming (we call it Netflix for your wedding films!). You can order additional USBs if you wish and if you’re still after DVDs, you can also order these as extras before or after your big day.

WHEN DO WE GET OUR FILMS?

Usually it takes us around 8 weeks to get your films ready and shipped, but this depends on the time of year of your wedding and the number of other weddings we have to edit. The last thing we would want to do is rush over your wedding, just to get it done by a deadline. The memories we craft will be there for you in the years to come and if we need more time to create something beautiful for you, I see no reason not to take that extra time. Delivery dates change depending on low / high season. If for whatever reason, you need your film sooner, do let us know and we will see if it is possible.

DO YOU OFFER PHOTOGRAPHY OR CAN YOU RECOMMEND A PHOTOGRAPHER?

If you’ve not yet booked a photographer, we can highly recommend a number of photographers who we believe are exceptional at what they do and have worked with us in the past. These include Eighth Avenue Photography, DJ Archer Photography, EH Wedding Photography, Gingerbeard Photography and Teresa C Photography.